Tap the Storage heading to open its settings page. Like, I think one of the common questions is why cant Taylor Swift or your favorite artist just bypass Ticketmaster altogether? 06-14-2022 11:25 AM. Proudly powered by WordPress | But I know its more than that, right? They said, No, were going to change the industry, I said fine, you spit in my hand like that, youre responsible when your tour blows up.. Fred Rosen thought he was a good partner for taking the heat, and hes not wrong. Should you refresh Ticketmaster queue? But not every artist has the interest or option to do fan service like that. Find your order under the My Tickets section and click See Details or tap My Events on the app. And the answer seems to be, okay, they can try, but good luck with that. Find the application you want to clear the cache of and tap its listing. Ticketmaster got thrown under the bus because its easy to throw them under the bus, Rosen said. Several people reported that when they tried to get ticketmaster something went wrong for an event through Ticketmaster, they received an error message saying Something went wrong. This is typically a problem with the email address you used when purchasing your tickets. They helped create this situation where artists have to make all their money on tour. While there are competitors such as AEGs ticketing arm AXS, SeatGeek, Eventbrite and Tessera, no one comes close to Ticketmasters market power. Logging into our site and entering the temporary queue before the start of ticket sales does not mean that you are at the front of the final queue. Press question mark to learn the rest of the keyboard shortcuts. Stupid penguin. Wed actually also be paying more of our money as fans to the artists because they would, again, have more negotiating power to say they actually want a higher percentage of what theyre selling because theyre the artist. Is it better to buy tickets from Ticketmaster on phone or computer? Service code: _G5NPjDtKGtmX5bf-16d0a9c6171". Search "" Close search. Its a 24hr temporary block. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. Is Ticketmaster better on phone or computer? International cards are also accepted on our desktop site. It says "never been updated". Click View Barcode to access your tickets. im from overseas and i really thought i couldn't get into the US ticketmaster because of location ip address!!! Artists are afraid to go through anyone but them, and they favor their own venues. Ticketmaster Verified Fan makes ticket buying safe and fair for all fans. I have no sympathy for people whining about high ticket prices, he continued, pointing a finger at fans who downloaded music without paying for it during the heyday of file-sharing services like Napster. In 2019, the DOJ said that new regulations on Ticketmaster were the most significant enforcement action of an existing antitrust decree by the Department in 20 years., Live Nation and Ticketmaster are the owners of venues, theyre vertically integrated and they sell the tickets, Klobuchar told The Times in November. Have more questions? There is a public utility aspect to those venues. If you continue to use this site we will assume that you are happy with it. When that happens our system thinks its a bot, an evil automated program trying to scoop up tickets. That could mean splitting Live Nation from Ticketmaster., Lina Khan, the chair of the Federal Trade Commission, which has rulemaking authority for consumer protection issues, has said that Ticketmaster is an example of a firm becoming too big to care, and that Im sure its top of mind for [DOJ]., Such a move would create more openings for firms like AEG to competitively bid for shows. It must be exhausting, always rooting for the antitrust laws. Millions of devoted fans were shut out of buying tickets altogether. And thus, we will unwind this merger, because the integration of their power with Live Nation attached to Ticketmaster is just too much for the marketplace. Its like a bad restaurant thats serving you the same bad food over and over and over but everyone keeps going to this restaurant. Fans, artists and government regulators have lambasted Ticketmaster for 30 years. Why does Ticketmaster not work on my phone? And when that happens, prices will go up, not down. Ticketmasters business covers much more than concerts. But say I own a building, he adds. Where do I enter my credit code on Ticketmaster? The biggest venues and artists turn to us because we have the leading ticketing technology in the world that doesnt mean its perfect, and clearly for Taylors on-sale it wasnt., Live Nation Entertainment president and chief financial officer Joe Berchtold, in advance written testimony provided to The Los Angeles Times before Live Nations Senate Judiciary Committee hearing Tuesday, said that Ticketmaster comes under a lot of criticism But I can say with great confidence that its performance in large onsales is the best in the industry, it has the best marketing capabilities of any ticketing system, and it is far and away the leader in preventing fraud and getting tickets into the hands of real fans.. Is there a problem with Ticketmaster right now? The cache and the data have been deleted. I think the sensible question is what can regular people do about the monopoly? Taylor could go Garth mode and play as many shows as theres demand for, said Budish, but then shed be on the road for 10 years., Budnick agreed. 5. I accepted two other tickets earlier no problem. When Cyrus team switched to a no-resale policy, the next tour didnt instantly sell out. To fix this, we recommend to: Select 'Profile' then Settings (on the StubHub app, go to 'My tickets.'. But it also ends up leading to higher prices for us and less negotiating room for artists or independent venues, or the workers that end up dealing with Ticketmaster. Theres something deeply wrong in Taylor Swifts America. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. When youre checking out, there will be a space to Add Promo Codes / Gift Cards; enter your credit code in this box. I was just curious if anyone has had to deal with before this and can help. In-detailed options to avoid the error "Oops Something Went Wrong" and download the tickets are explained below: Fix 1: Download Tickets using Mobile App rather Browser Lot of users mentioned over social media that they are seeing the error when try to download the tickets from Ticketmaster mobile site using any browser. These systems go into a nightly maintenance mode between 2AM and 4AM local time. If Congress decided it was worth putting caps on the secondary market, you wouldnt have the same pressure, Budnick said. The ticketing company does nothing whatsoever that the act doesnt tell them to do, said Bob Lefsetz, a longtime music industry analyst. It's nothing to worry about, just an added security feature. How do I get my Ticketmaster account unblocked? And were also paying so much for this terrible food or terrible time. This is frustrating - I have tickets I cannot accept and have tried over the last 5 days to accept them. Search. Email! Millions turn to Vox to educate themselves, their family, and their friends about whats happening in the world around them, and to learn about things that spark their curiosity. Reader support helps us keep our explainers free for all. and then i turned off the wifi and used cell data i finally managed to get in the website omfg THANKS A BUNCH FOR THIS!!!! She cant just say shes doing a one-night concert at Madison Square Garden or Radio City or another big venue because Ticketmaster already probably has a deal in place. Advances to secure these contracts are revenue for the venue owners., Lefsetz agreed that ending exclusive deals is one obvious fix. It keeps giving me the penguin with a red flag saying oops something went wrong. I hope its just because the website completely crashed and is probably barely hanging on by a thread right now , Mine won't let me view it in the app. (It did, however, lead promoters to the Empire Polo Grounds in Indio, later the site of Coachella. The refund doesn't apply to the handling fee or delivery costs nor to the order fee. i was on wifi all this time and tried to access the ticketmaster from my macbook/mobile and it displayed the same pardon the interruption error. Go to the My Account log in page. Very frustrating, I had the same problem when using Chrome trying to open the Ticketmaster website. This story originally appeared in Los Angeles Times. Its the game. At the top, choose a time range. Are they accepting the tickets through their email? However, you can still buy NEW tickets just fine. When someone says Ticketmaster is a monopoly, what does that mean? I am a distant fan. The background image height is less than the widget height. Your email address will not be published. We prioritize fans whose events are in the next few days. newsletter. Next to an account, select Remove . Asked to visit the Adobe Store instead? But unfortunately, unless Taylor plays 500 stadium shows, people have to adjust expectations a little bit.. 8. I'm signed in yet none of my future tickets load. Things going wrong with my tickets is one of the few things that worry me. Thats generally the piece that as customers we dont think about as much. Every building manager knows selling tickets is thankless, Rosen said. Both separately had a ton of power, but they werent like an integrated service. Is there a set time I will get ticket access? today has been a stressful day. Method 1: - Launch MS Edge - Click on the 3 dots - Click on Settings - Click on Reset settings from the left side - Click on Restore settings to their default values and then click on Reset - After doing the above check and try it again Method 2: - You can also try to repair it by Pressing Windows key + I - Click on Apps (You may have to sign in again to your Adobe account.) By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. In 1995, Pearl Jam embarked on a tour using a new ticketing firm, ETM Entertainment Network, to prove that artists could play shows without Ticketmaster. Why is the Ticketmaster queue not moving? But Ticketmaster had better tech than anybody in the industry. From our experience, buying tickets on the Ticketmaster mobile app is smoother and we seem to get to the front of the queue quicker. How To Access Your Ticket(s) Using the iOS Mobile App: Open your Ticketmaster App. Swift herself said, Im not going to make excuses for anyone because we asked [Ticketmaster], multiple times, if they could handle this kind of demand and we were assured they could. Usually, a company doesnt just go around upsetting its base with website crashes, absurd ticket pricing and fees, and being shut out of tickets; consumer loyalty matters to most corporations. There are likely no fixes beyond raising prices, adding more dates or shutting off secondary markets. Even a beloved act like Bruce Springsteen had to answer for eyebrow-raising ticket prices on his upcoming tour; they hit $5,000 after he used Ticketmasters dynamic pricing model, which responds to rapid demand by raising prices in real time. Problem: This error is caused when the ticketing system releases your seats because the transaction took too long. Helpful Links My Account Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies. It's nothing to worry about, just an added security feature. Enable "Allow Apps to Request To Track" then allow Ticketmaster to track. Got in on the app and viewed some upcoming tickets. Purchased tix - sent email from ticketmaster that seller released tickets and to accept tickets. Just log into your account on our website to access your tickets. Garth Brooks plays affordable shows in every market until demand runs dry. 4 Click Submit . Most obviously, it gouges ticket buyers. Live Nation Entertainment is already under extensive scrutiny after the multiple fatalities at two Live Nation-produced events, Astroworld and Once Upon a Time in L.A., with hundreds of plaintiffs suing for wrongful deaths and injuries. How long does Ticketmaster maintenance last? Had the same problem today with my TicketMaster iPhone app. Prior to the merge, there were probably a lot of behind-the-scenes discussions of how to not actually compete with each other. Can I use a screenshot of my mobile ticket to enter? mine are doing the same! Even President Biden weighed in. Ticket buying has gotten very confusing, not just for the fans but for the artists, Springsteen admitted. Seems like it just started working. [Well that didn't work for long. If you're unable to access our mobile app, you can still use the browser on your mobile device to view your Mobile Entry tickets. If you need further assistance, we'll transfer you to an agent. How early can you join the queue for Ticketmaster? We use cookies to ensure that we give you the best experience on our website. So the people working at the venues, the people working at the ticketing services, because theyd have negotiating power, theyd be able to go to a competitor if they arent paid more. Why are my tickets not loading on Ticketmaster? We accept credit card, Apple Pay, and Mine seems to be working. Saw a few other reports on Down Detector as well. But after tech failures shut out millions of fans from the on-sale for Swifts Eras tour in November, the ticketing firm came under fire from all sides. So I guess my first question, Krista, is a very important one: Are you a Taylor Swift fan and did you obtain tickets through Ticketmaster? Ticketmaster said on November 17 that it would not even be selling tickets to the general public. And then extra fees are tacked on or the [high price of the] ticket. If an order was placed, the order status will appear on the page just after you sign in. Can I sell a ticket I bought on Ticketmaster? Note that in certain regions debit cards may incur a fee from your bank. Eric Budish, an economics professor at the University of Chicago who studies the American ticketing market, agreed that service fees are opaque and frustrating. Press J to jump to the feed. Seriously will never try again. The result would be a spinoff to two separate companies again. Verified Fan, Ticketmasters system to suss out actual humans from bot traffic and scalpers, had worked for acts like Springsteen and Swift in the past. got bad bunny tickets? Artists and the market set the prices, and you cant pay a Motel 6 price and stay at the Four Seasons.. Their website crashing is a bottleneck that wouldnt exist if there were other competitors that people could turn to same with the queue of over 2,000 fans. Why is competition good for consumers who are looking to buy tickets? Can the government just choose to take away that guaranteed revenue stream from me?. 6. thank you thank you!!! Use both! Okay, so lets say we get our wish. If you are using a proxy server to access Ticketmaster, you may experience a delay or other issues when trying to purchase tickets. The firm merged with Irving Azoffs Front Line Management in 2008, and Live Nation acquired it in 2010 under a federal consent decree requiring it to license its software to AXS, and to not retaliate against venues using other platforms. Thats the case in much of the United Kingdom, where several companies can sell tickets to any given concert. The DOJ said they would be investigating Ticketmaster, whats the best-case scenario? Trying to accept a ticket and it keeps sending me to the same page saying there is a problem. LEARN MORE. How to do that? But, they said, it is also a mostly effective business with few peers capable of operating at its scale. Total bullshit. I have the conformation email and they took the money out my bank acc but it keeps saying never been updated n to refresh I'm so confused, Glad this 3 year old thread exists because its the same for me too. Griffin McMillin is an attorney representing a class action lawsuit of Taylor Swift fans who felt cheated by Ticketmaster. When I hear that, the consumer in me just sort of assumes that tickets are hard to get. The Federal Trade Commission is also a regulatory agency that deals with antitrust. Policies set forth by Event Partners, prohibit us from issuing exchanges or refunds after a purchase has been made or for lost, stolen, damaged or destroyed tickets. Ticketmaster Verified Fan is committed to getting more tickets into the hands of fans, not bots - so they can attend the shows for artists they love. Why does Ticketmaster keep saying something went wrong? How long am I blocked from Ticketmaster? I'm getting "Forbidden, you don't have permission to access / on this server"? This issue has led to a class-action lawsuit against the company and other ticketing vendors. How Do I Change My Credit Card Information on Adobe 1 Click Adobe Store . Table of Contents. Why do I get an error code on Ticketmaster? You'll get some storage space back, but nothing you've downloaded will be deleted. Yeah, the way I have my router setup won't allow ticketmaster to load. Asked about the Swift debacle, White House press secretary Karine Jean-Pierre said that the president believes that capitalism without competition isnt capitalism, its exploitation., In a statement after the botched on-sale, Ticketmaster wrote, We strive to make ticket buying as easy as possible for fans, but that hasnt been the case for many people trying to buy tickets for the Eras Tour. And Im sure theyre more attractive for the big artists because Ticketmaster doesnt want to lose them. Because its just Ticketmasters ability to leverage their power and say, we have deals with almost all of the largest venues and the venues that will fit Taylor Swift fans, we can pretty much demand whatever we want.. Registered fans will receive a code to purchase tickets before the general public at 10 a.m . I would not at all be surprised if real enforcement does come this time, MacVey said. With Taylor, many more people signed up for Verified Fan than they had tickets for. As a reminder: Fans can also register for a presale at noon on Jan. 16 through Ticketmaster's "verified fan" platform. Why does Ticketmaster not work on my phone? I have tried to get past this Pardon the Interruption for 2 weeks and 3 sessions with Ticket Master to no avail. Seems like it just started working. Enter your email address in the email field and the system will check to see if you have an existing Ticketmaster account. How can I fix my Ticketmaster account? MAC, iPad and iPhone. 33. What browser works with Ticketmaster? Artists loathe secondary vendors too the acts dont get a cut of tickets reselling for multiples of face value. Your United Center Account Manager for tickets. You can then click the link to create a new password, which will allow you to access your account. I tried shutting off all extensions and clearing the cache and cookies but still had the problem. Ticketmaster has always, to me, been this shitty service. In the top right, select your profile picture or initial. Save my name, email, and website in this browser for the next time I comment. The Seattle Times does not append comment threads to stories from wire services such as the Associated Press, The New York Times, The Washington Post or Bloomberg News. The Error Code 0011 occurs when users attempt to purchase tickets via Ticketmaster. If you see a message that says "Email Not Found", you will need to sign up with a new Ticketmaster account. But from talking to you, it seems like Ticketmaster can assert its dominance on the artist side. International cards are also accepted on our desktop site. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The venues they go to are also under exclusive contracts. Brown explains that merger gave Ticketmaster a virtual monopoly over ticket-buying consumers, artists like Swift, and the venues where they play. We would actually have a good experience because they would probably be paying their people well, so theyd have happier employees. This week, the New York Times reported that the Department of Justice is reportedly going to open an antitrust investigation into Ticketmaster. Artists face limits too, as many arenas and stadiums have Ticketmaster exclusivity deals wherein playing at a venue means using Ticketmaster as their vendor. Youll still have websites crashing whether its Ticketmaster or Joes Tickets or whatever.. The solution I found was to open the link and then click open on desktop website with the browser you are using on your phone. I was in the online queue earlier, but was later on. 7. Enable Javascript For Safari Users. And thats not to say that artists hate them. If the barcodes aren't available yet, there should be a message in your account to give you some more information. When it's your turn, your spot will be held for 10 minutes to begin shopping. After resetting password on Ticketmaster the bot message is back]. I don't know how it got changed to blocked or at least I don't remember changing it or why that would make the site think I was a bot but now I don't have to try a different browser or just use my phone. One such lawsuit involves an event at the Azteca Stadium in Mexico, where Ticketmaster oversold the tickets for an upcoming show by Taylor Swift. Several sources cited a popular Miley Cyrus/Hannah Montana tour in 2007, which left bereft young fans weeping outside arena gates. Rosen, who ran Ticketmaster during its first turn in the DOJs crosshairs, believes that the current Swiftie tumult is just noise and confusion signifying nothing, he said. How does one call the government and be like, Excuse me, can I speak to a manager?. How do you get Ticketmaster to not think you're a bot? Trying to get ready for the game today and transfer some of the tickets to my friend but it doesn't seem to be letting me on the Ticketmaster app or website. Confirm you have a valid form of payment in your account with current email and billing information. Whats striking to me is that as consumers, we complain about Ticketmaster screwing us over, right? But it wont fix everything. . If you have a bad restaurant experience, you leave because theres 20 others that you can go to, Brown told me. It is common for some problems to be reported throughout the day. What is the age limit for a BLACKPINK concert? 36. And while individual contracts vary, Ticketmaster splits its service fees with the artists, venues and promoters. 12-16-2021 01:46 PM 0 Reply And the artist chooses their ticket prices., Primary ticketing companies, including Ticketmaster, do not set ticket prices, do not decide how many tickets go on sale and when they go on sale, do not set service fees, Berchtold said in his Senate testimony. Will a screenshot of a Ticketmaster ticket work? Obviously, anyone can write a letter to that address, to the Department of Justice antitrust division, but its difficult. Why can't I get into my Ticketmaster account? Have a gig on Friday, was shitting it lol. And we ran a clean business we wouldnt deal with scalpers and canceled orders to brokers.. Ticketmaster acquired its chief rival, Ticketron, in 1991. 10. Without advertising income, we can't keep making this site awesome for you. Why does Ticketmaster keep telling me something went wrong? 2 Click Edit Payment info . 31. After getting shut out, frustrated Swifties then watched coveted seats hit the secondary market at astronomical markups. You have incorrectly entered your CVV code. 3. 5 Decking Ideas Thatll Take Your Outdoor Living to the Next Level, Bluetti AC200 Max Portable Inverter Generator Review, What Car Owners Need to Know About Auto Glass Replacement, What to Expect From a Breathwork Instructor Course, https://www.youtube.com/watch?v=Kvd2vRPFaCQ. Had to pay for another 2 tickets through COT and got those immediately. So if you cant do that, why? Why can't I access my tickets on Ticketmaster? You would probably see higher wages for the people that are actually working within that sphere. The service fee is intentionally kept separate from the list price for two reasons: to make the base price of a ticket appear more affordable, and to create the impression that only Ticketmaster pockets that fee. But the only reason its hard is because no one wants to actually solve that problem.. They have this law, Section Five, that allows them to enforce antitrust laws, and they have public comment openings often throughout the year. This is happening to me as well and my VPN is also disabled. Once you take Ticketmaster out, that still doesnt solve the underlying problems around fees and exclusives. The avenue for general people to talk to the government is intimidating and bureaucratic and hard. It would decrease the fees that we see on all of our tickets, it would also likely decrease the price of the face-value ticket. The service charge is not refundable. Please resubmit your ticket request and try again. Now what? The campaign to make insulin less expensive just scored a major victory, OpenAI wants to build systems smarter than us. Klobuchar and Mike Lee (R-Utah) will lead a Senate Judiciary Committee hearing about competition issues in the U.S. ticketing market on Jan. 24. Tip #2: Enter your information with caution. Tap the Other Apps heading to see a list of your installed apps. Several high-ranking concert industry executives, who requested anonymity so they could speak freely about the competition, said they suspected Ticketmaster erred in placing all the Eras tickets on sale at once and allowing fans to pick their own seats, which led to bottlenecked traffic. Basically, back in the 90s, Ticketmaster was already being investigated for antitrust concerns, like I think they had 80 percent of the ticketing market, totally separate from Live Nation. This is happening to me too, but only when I'm on wifi. In an ideal scenario, the Department of Justice would file a formal complaint and allege a Sherman Act violation, which is just accusing Ticketmaster of monopolization. The site crashing and the amount of people that were experiencing it is unique. As the official ticketing partner of thousands of concerts, sports, and theater events around the world, we offer the widest selection of tickets, and all of our tickets are guaranteed by a verification process or a money-back guarantee. How do I get my Ticketmaster account unblocked? Being able to play there at a price you want to set should be an option.. Then, I did what you suggested, wifi-turned off. Press question mark to learn the rest of the keyboard shortcuts. Music fans are not Ticketmasters main customers.