The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. Didnt notice the light problems until two years later. Just cost me $3200. 100% reimbursed. The NHTSAs announcement comes after it opened an investigation into reports of fast-working headlight dimming on Cadillac SRX models from the 2010-2012 model years. (Sorry Kia no offense intended. I live in Oshawa , Ont. I contacted GM about filing my out lawsuit in small claims. Just so you know I get the run around every time I call. What a joke! CarComplaints.com has complaints about the 2016 Cadillac SRX and other Cadillac SRX model years. 4 years ago I spent $5 and fixed my Cadillac SRX headlights & they are still LEAK FREE! They will rather we drive in the dark and wreck our car than to fix the problem. I also had mine replaced per letter and at my expense sent all required paper work in, now unable to get in touch with someone to check on the reimbursement. April 1, 2022, 11:25 pm. Air bag did not deployed! I am so distraught. No more. Boydton, VA. If there was a car behind with headlights on, we could only see a shadow of our car. How is it possible that a company can be so irresponsible. window.mc4wp.listeners.push({ Page 1 of 11 | Showing 1 - 15 of 160 results. New to me 2013 SRX Luxuryrepair thread, Informal Lounge, Introductions, General Discussion, FWD DeVille 1985-2005, Fleetwood, and 60 Special. As the problem gets worse, the excessive accumulation of water can damage crucial internal components, including the bulbs and igniters, causing diminished light output and electrical shorts. Top Class You must contact the Why should I have to pay up front and May be reimbursed. December 19, 2021, 1:00 pm. I spent countless hours on hold and BS promises that the check will be coming. I received a lettered a letter from you'll offering to replace the headlights on my previous Cadillac which was traded in on the purchase of the current Cadillac. A dealer told the plaintiff the headlight seals were allowing moisture to damage the reflectors inside the headlights which caused the lights to stay dim. Truesdell argues that hundreds of owners and lessees of the allegedly affected vehicles have complained about the defect and the safety concerns to the National Highway Traffic Safety Administration, and have written about the problem on online forums monitored by GM. They are a fraud. Allegedly, if the car is driven when the headlights are producing low light or no light, they can create a safety hazard and pose a danger to the driver, other drivers, and pedestrians. That is a ridiculous amount of time to wait. The GM Cadilac SRX headlight defect class action lawsuit says that GM has attempted to fix the problem only by replacing allegedly defective components with more of the same defective components. They said that owners would have to pay the appox $1500 $2000 and then be reimbursed by Cadillac. The company, Allegedly, the company did issue a Customer Satisfaction Campaign after 2010 in an attempt to address driver complaints about the headlight defect, but, Cadillac SRX Class Action Claims Headlights Defective, Abbott baby formula recall lawsuit investigation, American Tuna false advertising class action lawsuit investigation, Essential: Remember your cookie permission setting, Essential: Gather information you input into a contact forms, newsletter and other forms across all pages, Essential: Keep track of what you input in a shopping cart, Essential: Authenticate that you are logged into your user account, Essential: Remember language version you selected, Functionality: Remember social media settings, Functionality: Remember selected region and country, Analytics: Keep track of your visited pages and interaction taken, Analytics: Keep track about your location and region based on your IP number, Analytics: Keep track of the time spent on each page, Analytics: Increase the data quality of the statistics functions, Advertising: Tailor information and advertising to your interests based on e.g. Since the deadline has passed to make a claim despite the fact I never received a letter I am shit out of luck. Cadillac Society was created by Cadillac enthusiasts and owners who have tally a combined two decades of profesional work in the auto industry. We finally got a call in September the parts were in and scheduled a service appointment. $500 later- (these bulbs replacements are something only a mechanic can do and expensive to replace because the mechanic has to take the whole front apart to get to). I had to fight corporate in 2018 because the headlights went dim on my way out of town in the middle of the night while raining. Lyn 30. poor headlight visibility in the 2014 SRX. December 17, 2021, 11:31 pm. We took the car and still had issues. The vehicle is a death trap. My life is at risk. I am a owner of a 2015 srx with the same problem m please advise. Im thinking of trading it in for a Japanese car. They wouldnt even look at it. 2014-09-19. Here at Advance Auto Parts, we work . My headlights are so dim and yes I have to use the high-beams just to see ahead. Could someone please reply, Derrick Hello Cavendar dealership!! Cant see without lights on bright at night. We bought our 2016 used and didnt know this was going to be a problem until I drove it for the first time at night. So, if you're CADILLAC Bob, you would now not the get the model Cadillac that didn't have HID lights, and had the least problems with the headlights. I understood the letter was if I was having a problem to go to my dealership I was not having a problem at the time I received a letter but I am now would like your help. Just replaced mine that burned out due to moisture. expected to be mailed out. How can I join this suit? I am so scared to drive my car at night, I plan everything around it. I have a 2016 SRX. I just had my headlights replaced to correct the headlight problem. We are having the same problem with our 2015, purchased in 2018. The plaintiff in this latest suit allegedly paid $1,600 out of pocket to have his vehicles headlights replaced with new ones that have the same exact design as the original assemblies. doesnt make sense, I agree please. I am scared to drive at night because I just cant see. My car I pay for on time is unsafe to drive at night due to faulty low beam lights I drive a distance on a very buy two way road which means I run the risk of either blinding on coming traffic with high beams so I can actually see the road or risking driving with low beams and no one can see me ! The company handling the suit, Analytics, told us they sent us a letter, which we never received. CLOSE. They want to charge me $500 more. ClassAction.org is a group of online professionals (designers, programmers and writers) with years of experience in the legal industry. I need the vehicle for work but not able to use it because its dark when I get off. The 2016 Cadillac SRX dim headlights lawsuit was filed in the U.S. District Court for the Eastern District of Michigan, Southern Division: Robert Elliott, v. General Motors LLC. Attorneys working with ClassAction.org would like to speak with anyone who owns or leases a 2010-2015 Cadillac SRX and had problems with their cars headlights. So we ended up staying at a hotel and left out at daylight. David K Cant see the road lines. Also found out there was a class action suit that Cadillac settled, but we were never notified of the suit. I replaced the low beams with super bright leds it helped a little bit because the light is white but nowhere near what they should be. Still driving with brights when I absolutely have to be out at dark. I had no choice but to borrow the money for the repairs and now after filing the paperwork in May, I have not received anything. Court documents did not disclose reasons why Truesdell chose to file a voluntary dismissal. I want to be part of this class action. And now with COVID not working. Can someone please help me join lawsuit. CR usually bad mouths American cars. Wont buy another. Used 2015 Cadillac SRX Luxury 4D Sport Utility Beige Visit Sunset Chevrolet in Sumner #WA serving Puyallup, Tacoma and Auburn #3GYFNBE3XFS557729. Have written several letters to GM corporate office beginning in 2018. The SRX's base price . This is my first Cadillac also. How do I join this Class Action suit? the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. Was told that I would have to pay to get all this fixed by GM but read other states won their case. I drive at night to and from work and I am forced to use my high beams and run the risk of getting pulled over for non-working lights. He says that he purchased a vehicle whose headlights failed, and claims that he was financially injured by the problem. Cadillac Sucks I will Never purchase another one. They probably all drive Volvos and Japanese cars. This is totally unacceptable and unprofessional to me and I am so disappointed that Cadillac would allow this happen. I am unclear why this lawsuit would be dismissed or why Cadillac isnt making it right. I spoke with Mike about this issue and he actually hung up on me as he was telling me to file a claim with the Better Business Bureau he did not want to hear my problem. We also purchased a 2015 Cadillac SRX the headlights maybe give you 50 feet distance and are very dim. I called customer service they told me I only had 90 day from the date of the letter to have them fix this problem . The deadline to file a claim is December 31. I own a 2012 SRX and was not told about the headlights. December 20, 2021, 8:17 pm. I have a 2012 Cadillac and I have a problem with both lights. . Come on Cadillac step up and do a recall. Whats happening with this car only after 5 years . Was told not covered at least $800.00 for each headlight. Alexandra is a Colorado-based journalist with a passion for all things involving horsepower, be it automotive or equestrian. I bought the vehicle used from Beck & Masten in Houston, I noticed the headlights were not working, so they had a technician look at it and said he could not find anything wrong, a total coverup, the the service advisor Megan told me I was getting older and I probably should have my eyes checked. I took my 2013 SRX into the dealer to get the repairs done on the headlights on March 3 rd. Are there a class action lawsuit for 2013 l SRX Headlights and Cue screen in Louisiana I almost hit a kid who was walking in the road because I did not see him until I was almost upon him. It was ironic that the sensor light showing to service the AFL light and the letter for the headlight replacement lawsuit happened the same week. I do not feel safe driving at night!!! They have reason to believe a defect is causing the headlights to output little to no light and are investigating whether a class action lawsuit can be filed. Thank you. The out of pocket expenses for a manufacturing defect. Thank you. Dont know if I would lease another SRX. 1999 Sedan Deville Concours 2005 Escalade ESV. I was excited to get that letter, I rushed to get it fixed so I would be reimburse well that was 6 months ago sure could use that money. November 18, 2021, 5:04 pm, Stephen Huth Wow, I am blown away by all the notes on the headlights! We had never been told about this when purchasing, and Tustin wouldnt admit the problem or any class action lawsuit. Now the stress of paying off my credit card for a cost I thought was going to be reimbursed is mounting. Each time, they made it seem as if my complaint was the first and only complaint. Ouropen list of investigations can be foundhere. I thought I was going crazy not being able to see at night. And the run around is awful. So I bought leds off eBay nothing pricey $30-40 and figured that outta do it yes and no. George Prewitt One time it was because a beetle bug melted on a sensor. November 18, 2021, 1:40 pm, It is not a lens problem. This is horrible. As we mentioned, each model year featured something new or upgraded that the prior year's model didn't have; in 2009 Cadillac added the Adaptive Remote Start to the SRX line. Dealer wants $1600 for repairs. Not only have many SRX owners been forced to pay out of pocket for the fix, but the new headlights could potentially go bad once again due to condensation. Arlene April 29, 2019 I love that one too I also have caddy crest with Detroit skyline tattooed on my right shoulder. Thanks The lawsuits indicated a defect on the headlights which allows moisture to enter through the seals and cause the bulbs either to malfunction or burn out. November 18, 2021, 8:12 pm. It was unfair to cover some SRXs for 10 years and the rest of us for less or not at all. For more information on how we collect and use this information, please review our Privacy Policy. I'm afraid the party is over, GM closed the claim thing permanently, IT Sys Admin guy in WA State (USAF Retired). The GM lawsuit says the high-beam headlights blind oncoming drivers which makes driving too dangerous to attempt. The LED powered headlights produce better output then HID kit, with very clean steady color of the light. LIST OF PARTS with links:SRX aftermarket headlights: https://amzn.to/3A3SydZSRX aftermarket fog light kit: https://amzn.to/2DBp3G4LEDs for the headlights: h. Insane !! Its a 2014 SRX. According to the complaint, some have been pulled over by police officers who were unable to tell that the headlights were on. Now I cant seem to get this magic reimbursement form. Sent the last piece of info (dealer paid receipt proof) needed on Sept 2nd. Got a call in September the parts were in and scheduled a service appointment so! To GM corporate office beginning in 2018 and specific problem window.mc4wp.listeners.push ( { Page 1 of 11 | 1. A shadow of our car the complaints are organized into groups with data by. Very clean steady color of the letter to have them fix this problem years later also caddy! Privacy Policy tattooed on my right shoulder kit, with very clean steady of. A Japanese car should I have a 2012 Cadillac and I have a Cadillac! 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