We also found the staff very professional and knowledgeable. Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. I eat out often but rarely post highly recommended. My three final guests rushed in about 15 minutes late (at most). We did look atthe dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. Thats where the good stuff ends. My three final guests rushed in about 15 minutes late (at most). Great food demands great produce. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. Both of us were driving so no wine but we did sample a 'mocktail' each. People; . Both of us were driving so no wine but we did sample a 'mocktail' each. Had iberian fish supper which was extremely tasty. Very clean and ordered,More, I read this and thought what are you talking about, then i realised that this lady who has rudely listened into a personal conversation between the owners of the restaurant and a very good friend / wine merchant David who had kindly brought through someMore, Were visiting our friends and went for lunch. One of my guests had ordered and brought a lovely birthday cake with candles on it. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". Save. Haymarket Media US. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Jack 'O' Bryan's Claimed Review Save Share 283 reviews #9 of 103 Restaurants in Dunfermline - British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Open now : 12:00 PM - 11:30 PM COVID-19 update: See the added health and safety measures this property is taking. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We left hungry and angry as it is rudewill find somewhere else I am sure! We eat here on Saturday what a pleasant surprise excellent food .. the chef easily accommodating my wifes dietary restrictions. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." if in Edinburgh would be a lot more expensive. I had booked this table for 9 people and gave you my card details over a month before my birthday. I must say the monkfish wrapped in ham was a delight aswas the squid on toast and the Spanish chicken. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! Went along to continue the celebrations for Hubbys birthday! Wanted to go since covid but put off when tried to book and were met with rude response previously. Ridiculous. Both of us were driving so no wine but we did sample a 'mocktail' each. Highly recommend! We know how to treat guests and your establishment definitely does not. Share. One of my guests had ordered and brought a lovely birthday cake with candles on it. 5 Chalmers Street, Dunfermline,Fife, KY12 8AT, T. +44 (0)1383 324 720E. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. We had to ask. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. Welcome to Jack O Bryans a bar and kitchen that infuses Scotlands natural larder with the flavours and textures of the world. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. Not even a hello or welcome, you just announced "are you for the table of nine". Website. Fantastic as always every dish sublime and drinks expertly prepared. The good was excellent. Food was absolutely incredible, cooked to perfection. There was only 2 of us. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. Excellent lunch. Gotta say this is a true gem, in a town that needs more of. I had chargrilled steak and chips which was delicious. Seeing Dunfermline City Chambers asks for time and efforts, so if you feel hungry after, visit this restaurant for a tasty meal. Not even a hello or welcome, you just announced "are you for the table of nine". When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. You think it would stop there, but their rudeness continued right up until the bill. It was just poor service. On the way out we bought some of Jacks chocolates which were divine. Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? The trouble with a good menu is the difficulty in picking from so many dishes . You really should be ashamed of yourselves as you are a shame to the service industry. Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? We neednt have worried and were very impressed by this lovely little restaurant. We marry these ingredients with the finest imported cheeses, meats and produce to create dishes that are both contemporary and traditional. I felt so uncomfortable from the get go. We know how to treat guests and your establishment definitely does not. Weve never had a bad meal here, being local we have visited countless times and the food is always delicious. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". It's award-winning and will make you rethink the amazing-ness of this dish. Please do better next time. A lovely evening which we would happily repeat in the future.More, I had the unfortunate event of spending my 30th birthday here. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. Beautifully cooked lunch in a lovely setting. When family visit they always ask to visit here so it attracts people from far and wide! Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. You think it would stop there, but their rudeness continued right up until the bill. And got to say Jack Obryans was just delicious! Food was absolutely incredible, cooked to perfection. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. You're rudeness, lackof professionalism and customer service skills were beyond astounding. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Wanted to go since covid but put off when tried to book and were met with rude response previously. Best resteraunt in Dunfermline for fine dining and great service, Went for a catch up lunch with my sister, we decided to order some of the small plates and dine Tapas style, sharing each dish. I'm really writing this review for your staff to reflect and do better. Everybodys feeling the pinch at the moment. the dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. I havent seen children when we have been in (mainly evenings) but the staff are very welcoming and everything cooked fresh so I am sure it would not be a problem but I would suggest you contact them to see what they offer for children just to be sure. We don't live in Dunfermline any more, so don'tget to come as often as we would like. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Fantastic as always every dish sublime and drinks expertly prepared. Thanks again! Get yourself along and try it David and Victoria. Visited last night for the first time. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. When family visit they always ask to visit here so it attracts people from far and wide! We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. Wanted to go since covid but put off when tried to book and were met with rude response previously. We went for all three courses and it all tasted so good! Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. Afraid we wont be back. Ridiculous. No matter how many times I spelt my name you were unable to get it right on the reservation. You didn't ruin my birthday because it was my guests that made my birthday special. I hope you make the necessary adjustments and amendments to your staff on the service side. Based on the visitors' opinions, waiters serve good chicken schnitzels, tacos and schnitzels here. I know exactly what you mean about this "lady". Lovely wine and some good cocktails. It was just poor service. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We were not disappointed - the food was excellent, all cooked to order and served piping hot - a great choice on the menu, too! We don't live in Dunfermline any more, so don'tget to come as often as we would like. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. On the way out we bought some of Jacks chocolates which were divine. You didn't ruin my birthday because it was my guests that made my birthday special. We know how to treat guests and your establishment definitely does not. It definitely had the wow factor in taste. Jack O'Brien Director at Prime Appointments Recruitment Agency Witham Prime Appointments Recruitment Agency, +3 more Framlingham College Jack O'Brien CEO & Founder at O'Brien Architects. Not even a hello or welcome, you just announced "are you for the table of nine". Tripadvisor performs checks on reviews. How dare you! I was upset and ready to just leave altogether. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. The small portion sizes can be deceiving at first but they certainly fill you up!The flavours of everything was really considered by the chef and it all really did taste so good! Highly recommend will definitely be dining there again when were in the area!More, Very small portions and though the place only had 3 tables to serve for 2 waitresses it took forever for us to get our drinks. The guy next to me did well as he got 3. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. No matter, we were relaxed and ready to order a round of drinks. It definitely had the wow factor in taste. We took the catch ofMore. Our passion is great food and great service. Keeping this cookie enabled helps us to improve our website. On the way out we bought some of Jacks chocolates which were divine. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Will be a regular visitor going forward. On entering, we were shown to a table next to another couple in an otherwise empty restaurant. One of my guests had ordered and brought a lovely birthday cake with candles on it. Visited last night for the first time. A full list is available within the "safety precautions" section of this page. seriously good recommendations. Im not a massive dessert fan but this dessert was a game changer! Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". When family visit they always ask to visit here so it attracts people from far and wide! Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. I was upset and ready to just leave altogether. Does this restaurant offer table service? I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Ridiculous. Travel safe during COVID-19. It definitely had the wow factor in taste. Get yourself along and try it David and VictoriaMore. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. This website uses cookies so that we can provide you with the best user experience possible. We believe that each and every guest deserves only the best from the moment that they arrive: a warm welcome; a pre-supper cocktail; the finest cuts of meat and freshly-landed fish; attentive service; and rustic surroundings from which to watch the world pass by. There was a good steady flow between our courses. No matter how many times I spelt my name you were unable to get it right on the reservation. Thats where the good stuff ends. the dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. It completely ruined our experience and definitely affected our appetite. No matter, we were relaxed and ready to order a round of drinks. Overall a really beautiful good quality meal that celebrates local and seasonal produce. of professionalism and customer service skills were beyond astounding. Jack 'O' Bryan's #6 of 270 restaurants in Dunfermline #4 of 55 steak restaurants in Dunfermline #14 of 119 seafood restaurants in Dunfermline #20 of 144 pubs & bars in Dunfermline Add a photo 95 photos Visit this restaurant to have a meal if you feel hungry after gazing at Dunfermline City Chambers. You didn't ruin my birthday because it was my guests that made my birthday special. I'm so shocked by your lack of tact and professionalism. Discover the flavours and tastes of Scotlands natural larder with a range of gins, hampers and gift vouchers from Jack O Bryans. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. My three final guests rushed in about 15 minutes late (at most). We will be back again soon however, so keep up the good work. I was upset and ready to just leave altogether. Hounslow, Middlesex, TW3. Definitely a return visit is required! Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. more, British, Scottish, Vegetarian Friendly, Gluten Free Options, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. Gotta say this is a true gem, in a town that needs more of. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. It was just poor service. Great food. Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. A bit different from the usual pub lunch. My three final guests rushed in about 15 minutes late (at most). The food wasn't so appetising with such distasteful service. Address 5 Chalmers Street, Dunfermline, Fife, KY12 8AT Contact T. +44 (0)1383 324 720 E. mail@jackobryans.com Book a table Weds & Thurs: 12pm - 2.45pm; 5pm - 8.15pm Fri: 12pm - 2.45pm; 5pm - 8.15pm Sat: 12pm - 2.45pm; 5pm - 8.30pm Sun: 12pm - 6.30pm The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. Finished off with Coffee and Signature desserts -More, Evening meals are dear for the area but lunch is great value. But the food is good! Iberian & Seafood Inspired Restaurant,Tapas Gin & Cocktail Bar. You think it would stop there, but their rudeness continued right up until the bill. The staff were lovely and attentive. You think it would stop there, but their rudeness continued right up until the bill. Jack O'Brien was 5-10 (178 cm) tall. Great lunch, seafood and chocolates are amazing . The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. How dare you! You didn't ruin my birthday because it was my guests that made my birthday special. The food wasn't so appetising with such distasteful service. Ridiculous. Gem, in a town that needs more of worried and were very memorable a... 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