Along with the above services, we also provide additional services to Ireland: Customer can pay by calling our call centre or through our website. Effective enforcement not only proves successful in deterring inconsiderate parking but also allows landowners to free up time and resource otherwise spent dealing with complaints and other issues that arise from poorly managed car parks. We are currently changing our payment our payment systems to make more convenient. We use cookies to provide the services and features offered on our website, and to improve our user experience. Kettering Upon successful payment your field operators are automatically notified via SMS with location link. Dont worry we wont send you spam or share your email address with anyone. Red routes. 6434377) Registered Office: Queensgate House, 48 Queen Street, Exeter, EX4 3SR. Vehicle Registration. You can change your cookie settings at any time. Have a ticket that you would like to appeal?All appeals and disputes are dealt with by our dedicated Appeals Team. EX1 9JG, Premier Park Limited registered in England and Wales (No. We believe this approach is the way forward. NN15 6WJ, T: 01536 680107 The Adjudicator can only consider the lawfulness of the charge and must not consider mitigating circumstances. All Gemini Car Park Managers are fully uniformed with an ID badge, so they are instantly recognisable. You have accepted additional cookies. 9075434 | VAT No. The online appeals system fully automates the processing of the appeal. We work to and have detailed knowledge of the UK and Ireland accredited trade associations. Alternatively, you can find more information in our, Automatic Number Plate Recognition (ANPR) Parking Systems. One Parking Solution Ltd, 95 Arundel Road . Click here for more information how to appeal and to download our PDF Appeal Form. Contact Details. Email: info@privateparkingsolutions.co.uk All Irish Parking Charge Notices are charged in euros. MoneyNerd Limited's FCA Firm Reference Number is: 978681. Types of PCN and payment timescales. The complaint must be made within 56 days of the incident taking place. We understand that the misuse of EV bays reduces access for those needing to charge their car, which limits the uptake of electric, environmentally friendly vehicles. Most of the services can be really cost effective or even supplied to you free of charge. Kettering Venture Park If you would like to contest the PCN you can do so by emailing appeal@baysentry.co.uk or completing the appeals form on the website. BN52 9AN. . Vehicle Registration. Auckland 1061. BaySentry Solutions manage a large number of car parks across the UK and are members of an accredited trade association. 71-75 Shelton Street, London, WC2H 9JQ. I give consent for TPS to contact me via the following methods: Copyright Total Parking Solutions Ltd 2023, Total Parking Solutions Ltd Click here. If you have received an 'Parking Charge Notice' and you believe it has been issued incorrectly and wish to appeal you must do so within 28 days of date of issue. Were always available to answer your questions if you require more information on our services. Make a Payment. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, View a printable version of the whole guide, Parking, public transport and the environment, breaking some traffic rules, for example going against a no right turn sign or driving in a bus lane, not paying the charge for the London congestion zone, low emission zone or Dartford Crossing (Dart Charge) on time, standard or excess charge notices issued by a local council, tickets from private companies, for example from supermarket car parks. The complaints policy is not intended to be used as a method for motorists to appeal a Parking Charge Notice (PCN) or Notice of Parking Charge (NPC). From Self-ticketing Service to Total Parking Management. This category only includes cookies that ensures basic functionalities and security features of the website. Tel No: 01895713136 - during office hours. 189115976 | DPA No. For more information, please contact us as sales@pcnparking.solutions Our brands If you would like to discuss how PCN Parking Solutions from SolutionLabs can help your business, please call: 01273 789 320 or email: sales@pcnparking.solutions We provide full site reports to all of our clients on a monthly basis; however we can tailor this to your exact needs. You will need your Parking Charge Reference and Vehicle Registration. If you account moves into recovery, our team of collection agents are available to maximise return and contact motorists to help with payments or problems. If more time is needed, the customer will be written to with an update. A complaint must be made in writing via email or post: Postal Address: UK Customer Complaints Team. Please note that if you delete or disable our cookies you may experience interruptions or limited functionality in certain areas of the website. Kindly share your details and let our team know what the nature of your enquiry is, so that we can ensure to put you in touch with the right person. ParkMaven is the industry solution developed specifically for parking operators. We offer physical and electronic permits. Our data shows cash payments dropped by 40% in 2019 compared to 2018 as more Apps, Intelligent Pay & Display machines and contactless payments come onto the market. Sort Code: 20-12-80. Mobile: ++44 (0) 7947246755. 10657971 . Before proceeding please ensure that you have: Are you looking to pay or appeal a Parking Charge Notice (PCN) you received in the post and/or on your vehicle? ZA076835 Registered in England & Wales No. Information may also be shared with the landowner and any permit service provider if relevant to allowing the complaint to be investigated and resolved. All Correspondence must include your name, address, vehicle registration number and Parking Charge Notice Number. Please also quote vehicle make, model and colour with the contravention that has occurred, to 07500 326 306 or use the Enforcement Uploader. Enterprise Parking Solutions Ltd. What happens if you don't pay. This duty is expressly retained in the terms and conditions of their appointment. It is a scheme run for the private parking sector and members are able to gain conditional access to the DVLA Database of registered vehicle keepers under the terms of the IPCs Accredited Trade Association (ATA) status thereby enabling them to enforce the parking charges that they impose. Your name (required) Your telphone number Your email address so that we can get back to you (required) Your enquiry (required, max: 500 characters) 0208 444 2040. If you believe your Penalty Charge Notice (PCN) should not be paid you can challenge it. A VALID CREDIT OR DEBIT CARD. All correspondence must include the Parking Charge Notice reference number, your vehicle registration mark, your name, address and the name of the driver (if different) and any supporting evidence. The PCN should be paid within 28 days from the date of issue however a prompt payment discount rate is available if paid within 14 days of the date of issue. If you continue to use the Gemini site you are confirming that you agree to the terms of our Cookie Policy. Credit and Debit card payments (except Diners and American Express) can be made 24/7 by calling us on 08443040102. . You can pay an FPN online. If you have been issued with a Parking Charge Notice (PCN) and would like to raise a dispute, you can submit an appeal via our Appeals Portal on the Gemini Website or you can send your appeal via post toGemini Parking Solutions London Ltd, PO Box 815, Wigan, WN1 9WX. To appeal a Parking Charge Notice, go to appeals.premierpark.co.uk. You have rejected additional cookies. Parking Charge Notice (PCN) Appeal. Make an enquiry about a penalty charge notice. Have your say. Card payments will appear on your statement as PCN Parking Solutions and a charge may be incurred for use of credit or debit card. Private Parking Solutions London Ltd . https. Are you looking to pay or appeal a Parking Charge Notice (PCN) you received in the post and/or on your vehicle? Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Smart Parking Technology Ltd. 29 Walls Road, Penrose. 3rd Floor, The Cube, 123 Albion StreetLeeds, LS2 8ER. Premier Parking Solutions ensure the car parks we manage are protected by our own enforcement team who will bring ignored or unpaid parking charges to a conclusion, either through debt . Assessment Body with a copy of our final complaint response. With bespoke parking solutions that can be tailored across all types of land - public and private sector included - we have established management solutions with NHS trusts, large universities and colleges and network of private land owners to promote safer parking, increase revenue generation and protecting green-belt land. Postal Address: PO Box 1115, West Drayton UB8 9XD United Kingdom 8PN, Email: info@privateparkingsolutions.co.uk, Registered Address: 43 Berkeley Square, Mayfair, London W1J 5FJ. This can have lasting negative consequences on the car park, from loss of custom to increased resource requirements dealing with the associated complaints. We have introduced a new parking ticket system which allows us to issue Parking Charge Notices (PCN) to vehicles parked without authorisation (without permit), parked obstructively (any kind), on yellow lines or fail to display a valid tax disc. Our expert team will liaise with the chosen solicitor partner to ensure that the matter progresses efficiently and that all documentation is accurate and filed with the court as required. If the driver is unknown then the registered keeper of the vehicle is required to provide the name and the address of the driver, where the notice can be served. All Rights Reserved. One Parking Solution Ltd, 95 . Parking ticket viewer. Phone Number +44 . Some businesses will allow customers a fixed time to park, some for employees only, some for permit holders only the list is endless. Before proceeding please ensure that you have: FIXED CHARGE NOTICE NUMBER. About us; . Kettering Venture Park But opting out of some of these cookies may have an effect on your browsing experience. We hope to have completed the change over very soon. A VALID CREDIT OR DEBIT CARD. AppealsQuestions about Parking TicketsMake a Police EnquiryNew Business EnquiryPress Enquiry. You also have the option to opt-out of these cookies. Unit 3 Kings Court In the event that the customer is not satisfied with the handling of the complaint, the complaint can be escalated to the Director of Customer Services at the above address (see section 4). To help us improve GOV.UK, wed like to know more about your visit today. Vat number: 277 6843 49. We are also a certified Safe Contractor. Gemini Parking Solutions London Ltd uses cookies to enhance the quality of experience you receive when visiting our website. Cookies are small files or other pieces of data which are downloaded or stored on your computer or other device, that can be tied to information about your use of our website (including certain third party services and features offered as part of our website). As a member of AOS, PPS can gain access to a DVLA database where we can obtain details of the registered keeper of all vehicles and pursue any unpaid parking tickets. Gemini receive, evaluate, make, and record its decisions on complaints in a nondiscriminatory manner, in accordance with the requirements of the Accredited Parking Association. Please go here to pay online. PPS (London) Ltd are members of the British Parking Association (BPA) and are part of their Approved Operator Scheme (AOS). The IPCs Accredited Operator Scheme provides advice and support to its members. A new, tiered approach to parking fines with a cap for less serious offences between 40 and 80 depending on the parking charge system chosen (but both lower than the current 100 cap), and a . You may get a PCN by post, by hand or applied to your car windscreen. Get in touch using our contact form or the sales details below. Please check the 2 letters at the start of your PCN number . Bars, Restaurants, Pubs, Shops, Office blocks etc. Parking Charge Number. Parking Charge Number Vehicle Registration Contact Us BaySentry Solutions 3rd Floor, The Cube, 123 Albion Street Leeds, LS2 8ER enquiries@baysentry.co.uk BaySentry Solutions 2023 . WN1 9WX. Powered by. One Parking Solution's fast online payment gateway allows you to pay your Parking Charge Notice (PCN) effortlessly. Devon TQ12 9FX. We also use third-party cookies that help us analyze and understand how you use this website. You can also get an FPN for speeding and minor motoring offences. Contact Details. The complaints register will be reviewed every month, and quarterly to identify trends and training opportunities. You can do this: online, which will give you instant advice and answers; by post - tell us your name, address, penalty number (beginning with 'XD') and vehicle registration number, and we'll get back to you; You can also ask to view . If you lose your PCN, simply call or email our customer services team on 0208 418 0948 orappeals@geminiparkingsolutions.com and a Gemini team member will be able to assist you. Our ethical enforcement approach maximises revenue by ensuring there is always space for authorised (often paying) users of a car park and deterring problematic parking behaviour. Registered in England and Wales Company registration address: Total Carpark Management Ltd, TCM, PO Box 7015, Walsall, WS1 9QD Exeter Premier Parking Solutions offer a range of parking enforcement services, such as the use of Automatic Number Plate Recognition and random uniformed patrols. In order to escalate a complaint to our Accredited Trade Association or Conformity, Assessment Body the customer must supply the Accredited Trade Association or Conformity. You usually have 28 days to pay. The ANPR system will recognise the vehicle registration and save the data, and it will identify if any vehicles have breached the parking rules set out. We have the full range of Permit options available at low cost, from virtual to in-vehicle display. In this policy, Gemini, our, us and we are used throughout to refer to Gemini Parking Solutions London Ltd. Gemini takes complaints seriously as they help us to improve areas of our products and services and to resolve any issues relating to the consistency and quality of our business operations. Cost effective or even supplied to you free of Charge FIXED Charge Notice Number: customer... Associated complaints, T: 01536 680107 the Adjudicator can only consider the lawfulness of the appeal a. 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