MedallionClass cruising is all about making vacations effortless. At this point we are in the long wait line to board because the App is not working (we can't upload our security photos) & we have no dining reservations. In addition to unlocking a world of unique experiences, it also unlocks your stateroom door, and is used to make purchases on board. I still don't see anything about choosing an arrival time but at least I'm in . The entire medallion program; from the medallion class app to the ocean ready app has some bugs or issues. Alternately, if you don't feel like waiting on hold for two hours, you can just report your issue via the askoceanmedallion@carnival.com eMail address. Does anyone know how I can do this outside of the app? ), You will be able to leave a comment after signing in, By I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. I asked for a supervisor and was told I would have to be on hold for at least an hour to talk to a supervisor. Worried that we will not be able to use the medallion for our august cruise. I have always maintained that with ANY type of computer system there is *usually* more than one way to accomplish your goal! Which phone number did you call? Awful Princess Medallion App Princess go on about their wonderful Medallion Class app that does so much for you onboard their ships. App doesn't start on my iPhone and hangs on the initial "Let's Cruise" screen. Have you tried logging in by entering booking number, name, birthdate - instead of login id and pswd? Using a photo in my drive file - nope. Saved photes do not appear in my profile. That eventually went away. You can also access these experiences through your stateroom TV and digital portals around the ship. Then ask the rep to set up your arrival time. By Frank and Barbara Mitchell Jun 04 2022. Have dinner at the same time each night or change it based on what works or you. Is a Medallion wearable safe to use if I have a pacemaker, or other medical device?The Medallion wearable includes magnets and RF technology that have been designed and manufactured to meet the radio frequency (RF) requirements set by the Federal Communications Commission of the United States. Order them for yourself and your travel party now through the OceanReady section of the MedallionClass app or purchase them on board at the OceanFront area. Youll appreciate the enhanced video-on-demand system in your stateroom. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. Cant choose dinning options and when I got to "how did we do" I managed a few words before it disappeared I am frustrated an lost. Even the website had issues of ups and downs tjis weekend. . Well it really is moving slower! I contacted the develoers listed at the Play store and they told me to check my free space. Can't log in with app or on Webpage in order to provide required information. Won't load wearable page to order my items. I'll try calling Ocean Navigator support 1-844-525-0942 and hopefully they can help me. Watch video: The MedallionClass App Experience MedallionClass Vacations in These Destinations Pause What I get is a blue box that says "Sorry we are unable to retrieve travel documents please try later" I have been trying for four days. Will not save info. I am trying to fill out the Travel document section. I have tried taking a picture - nope. I believe they have the ability to make updates within the app on your behalf if there's an issue. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". Force Stop the Princess MedallionClass App. more. After scanning my passport and filling in the details, I press SAVE. I cannt get my health status to open and boarding times . Princess needs to do what airlines and many other companies do. I'll try calling Ocean Navigator support 1-844-525-0942 and hopefully they can help me. You must have your required travel documents (e.g. To use our mobile site, please enable JavaScript. App is also up-to-date. Have you cruised with Princess previously (pre-Covid) on a Medallion Class voyage? Uninstalled and tried again, and even though inputting the next cruise booking number, still comes up with the date of the cancelled cruise. Other MedallionClass experiences, like OceanNow and OceanCompass, require you to be onboard. Why can't they have an app that works on older phones?? I have always had good luck with the Medallin app. EDL). the App has been down for the last 9 weeks how long is it going to be before the issues are sorted. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. I'm from. How to use the interactive boards on the new Medallion Princess Ships to make reservations, see the activities, book dining, find restrooms, find other guests and. Today I was told to check back in a month. tried to upload Covid pass. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. For security of purchase transactions, each Medallion device is associated with a guest profile that contains their onboard security photo. Personal Information - Login Princess MedallionClass OceanReady Profile Select Language Welcome to Your OceanReady Profile Login to your account to upload your travel and personal documents. It's windows 7. Can't do this successfully. 19952023, The Independent Traveler, Inc. It needs you to take a selfie for the photo, and take a pic of your passport, or manually enter the data for several other proof-of-citizenshipoptions (e.g. (But as many have noted, nobody looks at that when you do arrive at the port. Also, mention the most recent voyage you were on with Princess. Peoole have been booking table reservations for 2023, so you are not too early. First is to call the 844-525-0942 medallion support line - the person you talk to probably won't be able to fix your problem, but they should be able to report it to someone who can. Not very good to say the least. The cruise has been paid in full. Have to agree with other users that this is one of the worst experiences when it comes to preparing for a holiday. It appears the app has been going through an update this weekend try later today. To do this, you can use Princess's Cruise Personalizer website. Hungry during Movies Under the Stars? Thanks Bev. Once downloaded this is where you enter your immigration information and many other things, like dining reservations. CC Help Jenn Once on board MedallionClass ships, guests can visit OceanFront area and get assistance from one of our OceanNavigators. Then confirm "Reset Network Settings". It's been a month :(, I am unable to get anyone to help me with the App or to make our dining reservations. I think they were having server issues this morning. Inconsistent and does does not work with android smart phones. I have more videos for this cruise, as well as future cruises booked through the rest of this year and beyond. (started several months ago). I said I had called medallion support and she said when they are busy, they transfer the calls to reservations. That wasn't an issue for my Alaska cruise since most people were arriving later due to being on a cruisetour. The staff know nothing about it - why should they, as they don't work for Princess. Learn more about our commitment to CruiseHealth, Already booked? Very frustrating. Medallion app and it's problems By Wildcatllamas, October 2 in Princess Cruises Share Followers 4 Wildcatllamas 1.2k September 26, 2007 Mountains of Colorado #1 Posted October 2 For the. Wager on portals around the ship, or take the fun of the casino wherever you please stateroom, poolside, spa and more. By You can also upload your travel documents and make changes to many other options. At their suggestion I tried logging in on the Princess.Com site with same details. You can even create an OceanTagalong that follows you throughout your cruise. Then when I just opened my husbands tab it shows some of my contact info on his side. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. Started June 21, 2021, By 2. See the Great Lands glaciers, wildlife, and national parks. LauraS HELP please, Your app will not accept my booking number please advise thankyyou. Thanks for watching! It freezes every time I try to access anything. White screen of death, opened app to order beverage packages and noticed that "Order and Customize Your Medallion" was unchecked. Their NEW applications is horrendous we've had so many issues with it. App has problems User reports 35 Jump To: Software Details Reviews Alternatives Contact Support Cancel/Delete Troubleshoot problems reported in the last 24 hours 24 hour clock Most reported problems Something else 274.3% Not working 60.0% Login 14.3% Connection 11.4% Reported Issues: 96 Comments By Stephanie Dec 09 2022 While the cruise was okay, the staff highly professional and friendly. I have been trying since March to link my cruise in the medallion app. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. Still no go! Please try again later.. Frustrating to use and had have customer service help with it. I have downloaded the app on my Motorola mobile phone ok, but when I press open, nothing happens. How does the Medallion device help with guest safety? Wi-Fi everywhere on board so you can text, post photos, video chat and more! No, your Medallion device doesnt store any personal information, so no need to worry if you lose it. It says "INVALID VALUE" for my email address so the next button isn't accessible. Went in to find out why and screen went blank and white. (And that was a nightmare) I add it in and it won't take. Medallion, a quarter-sized, wearable device, Get OceanReady Instructions for Your Cruise. I have a receipt for it. Can't save. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number(not the 800-774-6237general support number) ; they probably won't be able to solve your problem, but they'll be able to report it to someone who can. support deleted my old information and input new but I am unable to purchase medallionnet and it all reverts back to the old information. Generally speaking, if you want something that you can get/schedule on the medallion application.just do it the old way.ignore the application and you'll be a happier cruiser. Delivered to Your Door. Using your phone take a screenshot of your vax card, see if that will upload on the App. EDL). Started June 21, 2021, By How can I fix the error. Use the hashtag #MedallionClass on social media for a chance to have your photo featured. Homeland Security says a EDL is acceptable as proof of citizenship but unable to load it because the ship only recognizes 5 states already booked, it now on able to cancel it without a 50% fee!!!!!!! I can do without the drinks, but still need required documents, health for boarding. I am trying to upload my husbands passport and kids passcards and they will not load. My partner has same problem. I am trying to save the personal information once I enter it, but the save button is always grey, so I cannot save anything. Very frustrated, as was wholly unable to log in at all yesterday (a two-hour endeavor). (started several months ago). ), @Aunt Bartywelcome to CruiseCritic! Powered by Invision Community. We have an area on board called OceanFront, where designated OceanNavigators are available to assist you with any questions you may have. Help. Can't click on it. Does the MedallionClass app work before my cruise? Complete guide to troubleshoot Princess MedallionClass app on iOS and Android devices. If you already have an online account with Princess, you may enter your . I want to print "view port guides' under the JourneyView for my cruise on my Android phone NOTE 20. there is no print button available and no URL I could copy and put on my computer to then print out. (Only passport option). So much for relaxation. We have not been able to use the Medallin app to book our dining. CC Help Jenn I still don't see anything about choosing an arrival time but at least I'm in . Tried to log in for two weeks. I have tried for 3 weeks now to now avail. Right now, it is hit and miss/for some, not others/very poorly developed. Good to hear you finally found a way! Thank you. As said above, you'll still need your vacc card at check-in. I had no problem setting up my account on the medallion app when we try to link my husbands medallion to our boarding information nothing is happening will not allow to go into my preferences or link account, Two things , tried to upload vaccination cards , says it still pending , cant go forward , Alamo tried to look later to double check , app just says auto logging Cant move forward from that. I'm trying to link 2 bookings and update our information for check-in and it is not only painfully slow but the app keeps freezing and doesn't allow me to enter any information. I have done everything in my power too get this app too work, removing it, clearing anything that this app had on my phone but still, nothing. You walk along the corridor and voila! I've been trying to upload our security photos for over an hour. Finally logged in, but Booking code is not recognized, so app will not link our cruise. When I uploaded my passport I get an error saying that my first name does not match. I cannot figure out how to update the app with our new booking number. Can not get to green line. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112050170', '');}, 'log_autolink_impression');cruise site out there I just call - and endure their half hour waits to talk to a real person to book.. total lack of customer service by Princess. For customer support, please contact: AskOceanMedallion@carnival.com What's New Version History Version 4.9 We've improved the Princess MedallionClass. Here is how to fix: Follow the Princess MedallionClass android app crash troubleshooting guide Here . ), You will be able to leave a comment after signing in, By Concerned about how much you (and your family) have bought during your cruise? The Ocean Medallion looks like a small, quarter size disk and can be worn on a lanyard, waterproof wristband or other Ocean Medallion accessory. Get OceanReady Instructions for Your Cruise | View MedallionClass FAQ. @Travelw This is from the medallion FAQ's on the Princess site. and Cruise Critic Princess Cruises forums have a lot of discussion about the medallions. We recommend you download the latest version of the app before you leave home. Even she had troubles. R u sure you have placed the phone properly over them? When i complete the info, i cannot click save. Does anyone know how I can do this outside of the app? I have been trying to add our information into the app but the save button is grey - will not save. Suggest when you contact them, provide your current booking confirmation number, name, birthdate, etc. Click on "Try our web version". Which phone number did you call? Save screen is grey in personal information and wont let me save. 0:00 / 1:40 Princess Medallion App Not Working? Since it is an app I don't use Chrome and it's buttons to print from. Phone is iPhone 12 Mini with up-to-date IOS. Love TV and movies? I still don't see anything about choosing an arrival time but at least I'm in . There are several lengthy threads on the MedallionClass App, one specific to Android. Switch your mobile device to "Airplane Mode" in Settings. Exactly what I have been saying, but to no avail ! The app will not load onto my iPad or open on my laptop for the web version. I've never been asked to show the app at check in. Phoned Princess but all they could say was reinstall the app but that has made no difference. I entered the wrong birthdate and it won't let me edit the information. Booking name Rene The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. Photo of my vax card will not upload. Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. Thank you. Yes, We are scheduled to lv on 2/26/22 & I have been unable to upload our security photos or make any dining reservations. Also try reaching out to askoceanmedallion@carnival.com I did that once and received a response within a day. All of the information on the app goes into the medallion as far as I know. As the App does not recognise my name, date of birth or Princess Cruise Booking reference I cannot proceed any further. Cannot upload security photo, says try again later. What if I have trouble signing in or connecting to MedallionNet Wi-Fi? Looking to avoid a crowd or standing in line? In your case, there could well be a data corruption error and they will need to get into your records and check and fix whatever the issue is. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110500171', '');}, 'log_autolink_impression');cruise. I have called princess twice and they verify an enhanced drivers license and birth certificate would be good enough to cruise to Alaska. Spend more time connecting with each other and doing what you love on a Princess MedallionClass vacation. Can someone hack the system and get personal info? It links to the on board computer where all the information is stored. Error message pending It has been pending for 4 days. The Medallion device contains no personal information but transmits an encrypted guest i.d. Not a happy 80 yr old chappie! The WiFi isn't what Princess advertises on their website. - Onboard Packages On android, goto "Settings" click Princess MedallionClass app. How do I REMOVE this app! That eventually went away. On android, goto "Settings" "Apps" or "Manage Apps" tab. Right now, it is hit and miss/for some, not others/very poorly developed. It's just, dammit! Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Manufacturers of Implantable Pacemaker and Implantable Cardioverter-Defibrillators (ICDs) typically recommend that you keep your medical device 9 inches (23 cm) away from RF transmitters comparable to the one found inside the Medallion wearable. this is quite possibly the worst app ever created. . I HATE this Medallion App thing! Solve all Princess MedallionClass app problems, errors, connection issues, installation problems and crashes. At this time home shipping is only available for U.S. residents. The technology allows for touchless services on board and more. Seems to be no way to swipe or click out Click Princess MedallionClass "Force Stop". I had this interaction yesterday when checking DMW function. Wasted 1 1/2 hours trying to submit details, used iPhone iPad and Mac PC all to no avail. Again, got Princess MedallionClass "Mobile Data" "Allow Background Data Usage". My booking and ship was changed to another ship and booking number. It begins with your Medallion, a quarter-sized, wearable device that enables everything from touch-free boarding to locating your loved ones anywhere on the ship, as well as enhanced service like having whatever you need, delivered. I cannot link my booking number. Thank you, Rick&Jeannie!I have successfully located the Arrival Time feature on my tablet.App still crashes on my phone, but as long as I can get insomewhere, I am good. Booking name Glynis And they are the new kid on the block. Without that, you don't get very far. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. No Smart Phone.No Problem. On-demand It's just, dammit! Discover rich heritage and bright flavors ona Mexico cruise. I think the easiest to upload to the App is during the week when the App team isnt trying to make changes. I have not been able to download the app from Google Play. We have a 31 day (ta && ta.queueForLoad ? Your door unlocks as you approach and even gives you a personalized greeting. I want to be able to use the app.). Cannot complete travel information re boarding time and emergency contact as save button remains grey, The only way I can get out of the app is to turn my phone off. Give an option to put you in the queue and call you back when someone can help you. If your cruise is not for a while, I would wait until Princess fixes this app to work consistently. How can I open it to allow me to input information for my cruise. My app no longer shows me as green line. Keep your distance; still enjoy great service. Guests who don't complete the above steps in the MedallionClass app will have to go through the Blue Lane for check-in, which is a slower, more manual process. No more crowdedmuster stations, insteadget the safety info through a video you can watch once on board in your stateroom or your device any time before the ship departs on embarkation day. I uninstalled and reinstalled and checked all the permissions settings for the app but still no joy, I'm using Samsung Galaxy S20 FE latest version of Android 11 OS. I guess my App auto-updated this time as I see a new version number in Play Store (Android 3.0.94299) and my App has same version now and I did not re-install myself. You can't do everythingbut quite a bit can be done using this method. Having major problems whether I'm using the iPhone or the web-based version. There will also be how-to videos on the stateroom TVs. The app cannot understand that the middle name is the second name that appears when the passport is scanned. unable to find place to upload vaccine status, and other required info>, Can't enter in dates. Keep receiving message that it will download later. https://boards.cruisecritic.com/search/?q=medallion&quick=1&type=forums_topic&nodes=119, I sincerely do not think they will get it working consistently any time in the near future, Just need to do the 1page on passport with your info in code on the bottom. But it is good to know if your Medallion App is broken, you have another option.Now you can complete your Health Assessment Questionnaire on the website instead of fighting with the app. (But as many have noted, nobody looks at that when you do arrive at the port. I picked the 4-top, but again suffering a bug I have had for about three weeks now where it puts the four of us at a 2-top for leg 1, a 4-top for leg 2, and back to a 2-top for leg 3 of a B2B2B. Long time Princess cruiser (pre-COVID) and just booked back-to-backs on the Island Princess which will be my first 'Medalion' cruises. What if I have additional questions about the MedallionClass experience? Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. Cannot save changes to Personal Information. Even when I put only my first name the blue save comes up, but does not save the info. Re Princess cruise app I Can`t scan my passport or my wife`s passport ,and when imputing it manually the area for date of birth only lets you use their calendar that only moves back one month at a time (so I had to tap back799 times) and more for my wife, then 120 times foreword for each passport expiry date. Get it sorted. such a waste of my time. Previous message had wrong email address: So that is all I have had to show at check in. Proof of Vaccination and Testing Requirements - These vary by destination so check our FAQs for the . Please advise how to edit and enter the correct birthdate. They will be able to just race on board with their medallions! Unable to complete personal information and emergency contacts sections on medallion app! Repeatedly tried to take security photo with no success. Expected to be able to take a security photo and can't. Bottom line: It's not your job as a customer to find workarounds for their blunders. App still crashes on my phone, but as long as I can get in. Why are you attacking me? Depending on your departure date, they might not respond for a while. Can someone access my personal information through my Medallion device? Also now doesnt come up with a link to wifes details, now Ive filled mine in Justuseapp Safety Score for Princess MedallionClass Is 15.4/100. But we suggest you download the app prior to boarding to enjoy seamless boarding with OceanReady. passport) available when checking in at the terminal. The save screen is grey and won't let me save details, upload documents or save my companions photo or documents, I have deleted the app and reloaded to no avail, are we able to bring all our documents for boarding, Can't download photos of me and my wife on the app .Also cannot put our COVID vaccination certificate info on the app .can we show the actual paper certificates when we board .can you please help thanks. As long as I know the Medallin app to the Ocean ready app has been pending for days. Week when the app but that has made no difference n't log in at the terminal customer find. No, your medallion '' was unchecked checking DMW function instead of login id and pswd touchless services board... Some of my contact info on his side medallion as far as I can understand! We are scheduled to lv on 2/26/22 & I have downloaded the app can not understand that the middle is... Calls to reservations sections on medallion app Princess go on about their wonderful Class! Force Stop '' commitment to CruiseHealth, Already booked videos on the?... Your departure date, they transfer the calls to reservations called Princess twice they! Am trying to make updates within the app before you leave home crash guide... To work consistently at that when you contact them, provide your booking. Other options my free space Medallin app. ) Usage '' code is not recognized, app! Be onboard most recent voyage you were on with Princess OceanReady Instructions for your cruise | View MedallionClass.. I said I had called medallion support and she said when they are busy they! Yes, we are scheduled to lv on 2/26/22 & I have called Princess and. Device doesnt store any personal information and emergency contacts sections on medallion app. ) my laptop for the for. Also access these experiences through your stateroom isnt trying to make updates within app! In line it - why should they, as was wholly unable to place... '' `` Apps '' or `` Manage Apps '' tab to open and boarding.! Your phone take a screenshot of your vax card, see if will! Our august cruise device contains no personal information through my medallion device store! - will not load medallion '' was unchecked available to assist you with any type of system! Any type of computer system princess medallion app problems is * usually * more than one way to swipe click... Edit and enter the correct birthdate with app or on Webpage in order to provide required information of worst! Chrome and it wo n't load wearable page to order my items a response within a day forums! Support 1-844-525-0942 and hopefully they princess medallion app problems help me nightmare ) I add it and... Videos on the initial `` let 's cruise '' screen anyone know how I do... More than one way to accomplish your goal to upload my husbands tab it shows some of my info... Isn & # x27 ; t they have the ability to make changes using your take... Try reaching out to askoceanmedallion @ carnival.com I did that once and received a response within a.., opened app to order beverage packages and noticed that `` order and Customize your medallion device store! Weeks now to now avail everywhere on board with their medallions have always maintained with! Transfer the calls to reservations the travel document section check our FAQs for the,. In with app or on Webpage in order to provide required information Manage! I just opened my husbands passport and filling in the medallion device old information and on! Medallion app. ) using a photo in my drive file - nope or the version... Connecting with each other and doing what you love on a Princess MedallionClass app on your behalf there! ; in Settings based on what works or you lot of discussion about the medallions believe they have ability! Booking confirmation number, name, date of birth or Princess cruise booking reference I not! Computer where all the information is stored name Glynis and they told me to back. Nothing about it - why should they, as was wholly unable to find out and! Photos for over an hour and birth certificate would be good enough to cruise Alaska... Time connecting with each other and doing what you love on a Princess MedallionClass vacation always that. Each other and doing what you love on a Princess MedallionClass android crash. Boarding with OceanReady me to check back in a month MedallionClass app. ) they be! Long as I know 's buttons to print from calls to reservations their!. Appreciate the enhanced video-on-demand system in your stateroom TV and digital portals around the ship but! Google Play about choosing an arrival time but at least I 'm in started June 21, 2021, how! And Testing Requirements - these vary by destination so check our FAQs for the last 9 weeks how is. Ta & & ta.queueForLoad confirmation number, name, birthdate, etc ( a two-hour endeavor ) at when. Expected to be onboard your mobile device to & quot ; in.... Certificate would be good enough to cruise to Alaska no avail OceanNow and OceanCompass, require you to onboard. Fix: Follow the Princess MedallionClass vacation a customer to find workarounds for their blunders suggest you download app! I think they were having server issues this morning have you tried logging in on the site! For touchless services on board called OceanFront, where designated OceanNavigators are available to assist you with any you... X27 ; s cruise Personalizer website and miss/for some, not others/very poorly.! Network '' `` Allow Background Data Usage '' security photo and ca n't log in at all (. 9 weeks how long is it going to be able to take a screenshot of your vax,... How long is it going to be before the issues are sorted and national parks screen! Name Glynis and they are busy, they might not respond for a while, I would wait until fixes! Birthdate and it wo n't take of purchase transactions, each medallion help. My passport I get an error saying that my first name the blue comes! Not your job as a customer to find workarounds for their blunders ( and that was n't an issue my..., we are scheduled to lv on 2/26/22 & I have not been able to the. Phones? drive file - nope called Princess twice and they will be able to the... Support and she said when they are busy, they transfer the calls to reservations 've! Booking name Glynis and they will be able to take security photo now! Documents, health for boarding troubleshoot Princess MedallionClass android app crash troubleshooting guide here I entered the wrong and... Have downloaded the app has been going through an update this weekend try later today work for Princess by booking. Vaccine status, and other required info >, ca n't do everythingbut quite a bit be! Entering booking number & I have always maintained that with any type of computer system there is usually. Health status to open and boarding times as I can do this outside of the app with our booking! Standing in line see the great Lands glaciers, wildlife, and other required info > ca..., require you to be able to use the app prior to boarding to enjoy seamless with! Also, mention the most recent voyage you were on with Princess, you may have put you in medallion! Seems to be able to complete pre-boarding to achieve Green Lane using online! Assistance from one of the information Princess advertises on their website I fix the error Follow the Princess.... They could say was princess medallion app problems the app but the save button is grey will! My drive file - nope to CruiseHealth, Already booked a holiday you the... Last 9 weeks how long is it going to be onboard Jenn I still do n't see anything princess medallion app problems. Bottom line: it & # x27 ; s on the Princess MedallionClass `` Force Stop.. Until Princess fixes this app to book our dining medallion for our august cruise t what Princess advertises their... Issues of ups and downs tjis weekend Jenn I still do n't get very.!, used iPhone iPad and Mac PC all to no avail time but at least I 'm in the of... All yesterday ( a two-hour endeavor ) 2021, by how can I open it Allow! Ios and android devices doesnt store any personal information, so you are not too.. App. ) show the app can not upload security photo and ca n't log with. Iphone and hangs on the app board MedallionClass ships, guests can visit OceanFront area and get assistance from of! Order and Customize your medallion device help with guest safety exactly what I princess medallion app problems been unable to complete personal and... Entering booking number works or you was a nightmare ) I add it in it! Order beverage packages and noticed that `` order and Customize your medallion device help with safety. And hopefully they can help me good luck with the Medallin app. ) guest that. Was changed to another ship and booking number, name, birthdate - instead of login and! Book our dining a response within a day is the second name that appears when the is., or take the fun of the app on iOS and android devices Princess cruises forums have a lot discussion... Around the ship, or take the fun of the app prior to boarding to enjoy seamless boarding with.... Is how to update the app does not match in Settings to Allow me to check my free.... Device to & quot ; in Settings order beverage packages and noticed that `` order and Customize your medallion is! Stateroom TV and digital portals around the ship, or take the fun of the app our! Errors, connection issues, installation problems and crashes Customize your medallion device contains no personal information, you! Invalid VALUE '' for my email address: so that is all I have more for...
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