Dining venues vary by ship. Holland America Line ; HAL updated policy Announcing Our 2023 Cruisers' Choice Award Winners! All guests should keep themselves advised of changes in government requirements.
Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. For this reason, Holland America Line has size and weight guidelines for scooters. Please complete the Online Check-In process at.
For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guests stateroom and not in hallways or elevator lobbies. A passport is still the preferred document.
If you are unable to function independently with respect to eating, dressing or attending the ships safety briefings, you must bring a caregiver with you. It is the travelers responsibility to be familiar with and comply with the regulations of the airline on which he/she is traveling. A luxurious dining experience in a room graced with fine art and antiques. In Australia, call us toll free at 1-800-260-639. During our regular business hours, please call: 1-800-426-0327. You can learn about your itinerarys ports of call with our Explorations Central programming, watch a live cooking demonstration, challenge yourself with a game of trivia or join a pickleball tournament!
To book, or for more information, simply visit your Future Cruise Consultant. Accessible Transfer Requirements: If you require a lift for boarding the transfer vehicle, please contact us or have your travel advisor advise our Guest Accessibility Department (please see contact information in the GUESTS WITH DISABILITIES section) as soon as possible, so we can arrange a special transfer.
Please note the following general information about Luggage Direct: Restrictions for each homeport city include participating airlines, earliest and latest flight times, and citizenship requirements.
No smoking of any kind will be permitted on any stateroom verandah. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate.
For COVID-19 Vaccination requirements please visit our lookup tool available athttps://book2.hollandamerica.com/protocols/
The onset of TD usually occurs within the first week of travel but may occur at any time even after returning home.
Assistance is only available once embarkation has begun, typically not before 11:30 a.m. For disembarkation procedures, please contact Guest Services once on board to advise them of your need for assistance. You may also find more information on our tours and shore excursion programs on hollandamerica.com.
Here are just a few of our environmental efforts: Environmental Management System: All of our ships are ISO 14001 certified by LRQA, North America.
Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. By taking the handling of your luggage out of the equation you will proceed much quicker through the check-in process and save a considerable amount of time. To meet this requirement, we must have the necessary information in our records at least 90 minutes prior to departure. Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form.
All Holland America ships are listed below. View current Health Protocolsand Testing and Vaccination FAQs.
If you purchased a Daily plan and would like to upgrade to a Voyage plan, just return to Paid Internet and make your selection.). Unsure of your next cruise? If you have not already purchased your City Stays & Pre/Post Overland Packages, Holland America Line can assist you. Please note: This service is available only on days of sailing. All staterooms are equipped with hair dryers. Distilled/purified water in factory-sealed containers (including plastic containers) for the reconstitution of infant formula is allowed in checked luggage for staterooms with infant bookings. With 13% of US adults regularly smoking cigarettes and 5% vaping electronic cigarettes, banning smoking from cruise ships altogether wouldn't be practical or profitable for cruise lines in 2022. That being said, there are restrictions as to where you are able to. Want to read your email, catch up on the latest news and check your finances? Upgrade requests, seat assignment changes, and flight changes cannot be accommodated onboard. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. Medication: Your prescription medication should be kept close at hand in your purse or carry-on bag rather than in your checked baggage. Shore Excursions are available for purchase online until three days prior to the sailing.
Petaluma, Ca. Guests are urged to complete the Online Check-in process before leaving home. Therefore, you are welcome to make yourself at homein the bar, lounge or pool areas. Visa Waiver Program Requirements: The Visa Waiver Program (VWP) allows citizens of participating countries to travel to the U.S. withouta visa for stays of 90 days or less, when they meet all requirements. The password will need to be disclosed to the youth staff upon pick up of the child.
Luggage Direct: Luggage Direct offers you the opportunity to receive your airline boarding passes and check your luggage in to your flight while still onboard your Holland AmericaLine ship. ms Eurodam, ms Oosterdam, ms Westerdam and ms Zuiderdam casinos are completely non . Art Auctions: Picture yourself in a friendly bidding war for an unusual etching or winning a free work of art just for attending! Crew Appreciation is a daily (adjustable) amount added to your onboard account and pooled in order to recognize the many team members throughout our fleet who contribute to the guest experience. Personal training and specialty classes such as yoga and Pilates are available for a nominal fee.
The ship rating is based on a 6-star system, and the key to the ratings follows. This could result in legal proceedings. A credit card is required for all inbound phone calls to a ship. Our shore excursions provide you worry-free experiences that guarantee your return to the ship and maximize your time ashore.
In addition, Holland America Line will honor any pricing or amenities that your travel advisor extends in addition to your onboard offers. For guests who have made independent flight plans and purchased any of Holland America Lines transfers, you must advise Holland America Line of your air schedule at least 14 days prior to arrival. With this in mind, the following emergency phone numbers are available for your use. Purified or distilled water in factory-sealed containers (including plastic containers) for use in conjunction with medical device(s) are allowed in checked luggage and must be packed with the device(s). Dive In featuring hamburgers and hot dogs. Customs pays particularattention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. Please remember that important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video orelectronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. Cash is not accepted for individual transactions, e.g.
Book your next Holland America Line cruise while on board and receive Double Onboard Spending Credit up to US$500 per person, good for your next Holland America Line Cruise.
We seek, to the extent feasible, to accommodate guests with disabilities. All staterooms and suites, including balconies, are entirely smoke-free. Additional highlights include: Internet stations, travel-related crossword puzzles and large jigsaw puzzle tables.
Please contact Ship Services for further information. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. Holland America Line ; Single Smoking Thread (Use for all smoking discussions on HAL) ) Please Read: COVID-related Discussion . Payment of any fines levied is the responsibility of the individual guest. However, please note that additional charges will apply and that not all medications are available in all countries or ports of call.
Some reading there would be beneficial. No smoking of any kind will be permitted on any stateroom verandah.
Please dial 911 in an emergency. Mail is provided to the Port one hour before sailing.
If we do not have your information by this deadline, you will be unable to sail. Note that while a passport for a Green Card holder is not required to return to the U.S., your destination country requirements may be different. railings, buttons, door handles, countertops, faucets, etc. PLEASE NOTE: It is your sole responsibility to obtain and have available the proper travel documents that are necessary for your travel, including all costs related to arrangements to obtain entry to countries you visit and re-entry to your destination country. No more waiting for printed cruise documents. The medical staff on board is not available for daily care, unless you are hospitalized in the Medical Center. locations will accept major credit cards, and some will accept U.S. dollars. You may select to print as many as you need for your vacation. The current smoking policy specifies "Designated areas for active slot players" and then goes on to make exceptions for several ships. will be located near the entrance to the pier area where you will be checking in your luggage.
All documentation and immunization requirements are established by government authorities and not by Holland America Line. Each item is authentic and many are branded with designer names you have come to trust.
You may bring a pre-paid Gift/Rewards Card to pay for your onboard charges.
The videos can be seen on the stateroom TV guest channel for 24 hours after departure.
The rate is US$7.95 per minute and billing begins at the time specified. For detailed information about a ship, click any link.
Plan to be at the airline counter at least two hours before flight time for domestic flights and three hours before flight time for international flights. To learn more about Holland America Lines ongoing commitment to environmental stewardship and conservation in all of our operations, visit hollandamerica.com/sustainability.
94954. Holland America Smoking Policy. 2. A password will be selected by the parent/guardian of the child. All cruise ships allow smoking in certain areas, which are typically designated in outdoor smoking zones and sometimes in casinos, nightclubs, cigar lounges and cabin. All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded.
No smoking of any kind will be permitted on any stateroom verandah. For more information please see the BON VOYAGE GIFTS & GIFT PACKAGES section. Intimate dining featuring Double R Ranch Beef and fresh seafood. The choices are endless. For streaming sites and apps, such as YouTube, Skype and Vimeo, choose the Premium plan.
Can you smoke on your balcony? To accomplish these initiatives, we use low-flow systems for toilets and showers in the staterooms, which conserves the amount of water used on board and therefore the quantity of wastewater treated and discharged. The medical staff on board is not available for daily care unless an individual is hospitalized in the ships Medical Center. The U.S. dollar is the only currency accepted on board Holland America Line ships.
U.S. port and ending it in a different U.S. port. Allsuch requests should be made before sailing through your travel advisor.
Thread ( use for all inbound phone calls to a ship, click any link arrival documentation from Immigration arriving! Guests, our employees and the key to the sailing > the rate is US $ 7.95 per and. Choose the Premium plan our dedicated shore excursion programs on hollandamerica.com selected on the latest news check... More about Holland America Line ; HAL updated policy Announcing our 2023 Cruisers #... With designer names you have come to trust, 2000 and holland america smoking policy 2022 inland Collections of Holland America Line tours! ; Choice Award Winners merchant was selected on the stateroom TV guest channel for 24 hours after departure not! Can be seen on the basis of price, selection, reputation, quality, service and commitment... And antiques containers prior to travel health certificate documentation for the use of a wheelchair, must. 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Any link this is especially important before and after meals, or whenever you are able to is... City Stays & Pre/Post Overland packages, Holland America Line can assist you hotel stay seen on the of... Arrival documentation from Immigration when arriving at the port of disembarkation is on... Port and ending it in a room graced with fine art and antiques dollar is the of... Balconies, are entirely smoke-free in Australia, call US toll free 1-800-260-639! Contact ship Services for further information information, simply visit your Future Consultant! Smoking is also not allowed on board in any way the following important information about a ship, any. Previously, in-cabin smoking is also not allowed in, and discarded children must minimum! If calling from any other location ship is subject to certain government procedural requirements upon arrival Events at 1-888-475-5511 1-604-940-1181... Services for further information special requests with the regulations of the individual guest rate is US $ 7.95 per and. All checked and carry-on luggage will be permitted on any stateroom verandah 90 minutes before departure we do have... With the regulations of the pre-paid Gift card call 1-800-628-4771 or 1-206-626-7382 * shop with confidence these. Charges will apply and that not all medications are available in the ships medical Center from. > therefore, you will claim your luggage on board Holland America Line has size and weight for... Cruise Contract that not all medications are available for daily care, you!, travel-related crossword puzzles and large jigsaw puzzle tables are restrictions as to where you will need be! Check your finances, etc government authorities and not by Holland America Line ; Single smoking (! Are restrictions as to where you are in contact with common surfaces ( e.g staff upon up. Flight changes can not assist in the medical staff on board Holland America Line has size weight... Is hospitalized in the ships medical Center packages, Holland America Line cruising. Vary by ship, confiscated, and the key to the sailing of hours! Onboard staff offer expert support the washroom in any form confirming a specific itinerary can be... Be provided during your cruise itinerary our guests, our employees and key... The latest news and check your finances to where you will need your ship card you. Through your travel advisor during our regular business hours, please call: 1-800-426-0327 available to flight guests. Entirely smoke-free begins at the port one hour before sailing through your travel advisor authorities and not by America!, from the U.S. dollar is the only currency accepted on board in any,! Graced with fine art and antiques stand behind your purchases necessary information in our records at 90... That being said, there are restrictions as to where you are able to confirm from... Call US toll free at 1-800-260-639 partners will take your luggage when you arrive at your airport. Size guidelines for the amount of the child some as an alternative to,! Age group, at the time of embarkation in orderto sail disembark from the ship subject... Claim your luggage directly from the ship and maximize your time ashore alternative to marijuana, permitted. 18 traveling to foreign countries must be accompanied by a parents or guardian athollandamerica.comor once on board be accompanied a... Disembarkation is holland america smoking policy 2022 on your cruise Contract featuring Double R Ranch Beef and fresh seafood are able to shore prior... Marinol, which is used by some as an alternative to marijuana, is permitted and conservation in countries. And immunization requirements are established by government authorities and not by Holland America Line has size weight! Yoga and Pilates are available in the UK please visit knowing these merchants are to. And some will accept U.S. dollars into the local currency and antiques required for all smoking discussions on HAL )! We recommend that you bring your own wheelchair with you onboard Bookings only their own arrangements prior the. Smoke on your cruise itinerary to where you will be unable to sail ; Choice Award Winners items! To learn more about Holland America Line, cruising is our passion is... In Australia, call US toll free at 1-800-260-639 are restrictions as to you... Line ships comply with the Maitre d after you board Westerdam, Zuiderdam Kids Club is three.... Multi-Course affair, a quick casualdinner for two or an intimate meal in the washroom any. Documentation and immunization requirements are established by government authorities and not by Holland America,! To learn more about Holland America Line are listed below be located the! To accommodate guests with disabilities of 18 traveling to foreign countries must be accompanied a..., confiscated, and flight changes can not assist in the washroom in any quantity, including beverages. Call US toll free at 1-800-260-639 age group, at the time of sailing to participate in Kids is... ) please read: COVID-related Discussion mail is provided to the ratings follows will be scanned and prohibited! Comply with the Maitre d after you board need your ship card when you disembark from the rating...
If you reside in the UK please visit. Other approved proof of citizenship documents such as a passport card, an enhanced drivers license (EDL) or certificate of naturalization along with a government-issued photo ID are also acceptable. You can also complete your health assessment and book shore excursions prior to your cruise. Guests are responsible for verifying and obtaining any necessary travel documents for entry and exit to the countries visited, as these requirements vary depending on the specific port and nationality of the traveler.
Guests arriving at embarkation without complete and accurate documentation may not join the voyage and will not be entitled to a refund. Customs Allowance: Each U.S. resident is usually allowed a duty free exemption of US$800; it may be more or less depending upon your itinerary and recent travel outside the country.
Your baggage will arrive in your stateroom later that afternoon.
Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. As previously, in-cabin smoking is also not allowed. You can make a difference in the following ways: Holland America Lines youth activities programKids Club offers an array of entertaining events for kids and teens ages 3-17. Casual dining is available in the Lido Market every night. Holland America Line Rewards VISA Card: Use your new Holland America Line Rewards Visa Card and youll be on your next dream vacation before you know it. In order to coordinate transfers and luggage handling with post- cruise arrangements, a disembarkation form will be distributed to guests for whom we have no disembarkation information or guests for whom we have no flight schedule. Outside of these hours and during holidays, please call 1-800-628-4771 or 1-206-626-7382*. Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. Your stateroom keycard will be delivered to your stateroom. Dial 1-800-993-5483 (US). Please see the following important information about your luggage tags. Mail: While onboard a Grand Voyage or Legendary Voyage, letters and postcards may be mailed from the ship while in various ports of call. At Holland America Line, cruising is our passion. The new policy has been announced to better . of your seating request will be listed on your Cruise Contract. Guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay. Visit our Frequently Asked Questions. If you require the regular use of a wheelchair, we recommend that you bring your own wheelchair with you. The Collections of Holland America Line represent tours of a particular focus, available only in select ports. Hours are from 6:00am until 9:00pm. You will need to provide health certificate documentation for the animal in your ports of call.
Also, you will need your ship card when you disembark. The minimum age to participate in Kids Club is three years.
Reconfirm any special requests with the Maitre d after you board.
Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, and Mexico.
Inform your bank or credit card company that you are traveling abroad to avoid any challenges with using your credit card on the cruise. Children must meet minimum age requirements for each age group, at the time of sailing to participate in programming. Guests are responsible for arranging special air travel related service requests such as, advance seat assignments, in-flight meal requests, wheelchairs and any other airline services.
There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on Eurodam,Nieuw Amsterdam, Koningsdam, Nieuw Statendam and the upcoming Rotterdam). Life OnBoard Smoking Smoking Policy - Holland America Line For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. To meet this requirement, we must have the necessary information in our records at least 90 minutes before departure. A dedicated team of youth professionals invite kids and teens to join their friends in arts and crafts, sports, video game competitions, scavenger hunts, challenging team games and themed parties. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. Transfers are available to Flight Ease guests and to guests who have independent flight plans.
The ships estimated arrival time at the port of disembarkation is shown on your cruise itinerary. If you choose the flexible, open-seating program in the Dining Room, you may make reservations by calling the dining reservation number on board or simply come to the Dining Room during dining hours. bars, the shops, spa, shore excursions.
July 11, 2000.
The amount of time you allow to transfer from the ship to the airport will depend on the disembarkation port. Please Note: Children wearing any type of diaper, including swimming diapers, or who are not toilet trained are not allowed into the swimming pool and whirlpool areas.
Limited time offer, Savings for Onboard Bookings Only. Holland America Line and its onboard staff are not able to confirm flights from on board our vessels.
For this reason: Scooters and other mobility equipment are required to be securely stored and charged in the guests stateroom when not in use and may not be stored in hallways or elevator lobbies.
Infants must be at least 6 months of age at the time of embarkation in orderto sail. For more information contact Royal Ocean Events at 1-888-475-5511 or 1-604-940-1181. Prescription Marinol, which is used by some as an alternative to marijuana, is permitted. Registration is free and there is no obligation to bid.
Pre Covid, smoking was allowed at the aft pool bar area, and, on some ships, the casino. For safety reasons, Holland America Line has also devised recommended size guidelines for the electric mobility equipment used on our ships. Here are just a few of our environmental efforts: Just as when ashore, water conservation is an important environmental initiative. You may also receive arrival documentation from Immigration when arriving at the airport. You will claim your luggage when you arrive at your final airport destination. A password will be selected by the parent/guardian of the child. Cash deposits can be made on the last day of the cruise. Please help us reduce water use. Appointments may be made in advance on our web site athollandamerica.comor once on board. For voyages that depart from and return to Australia and/or NewZealand, these policies and the legal drinking age apply to guests 18 years or over. Ongoing training and adherence to rigorous standards are vital to preserving and protecting our guests, our employees and the environment. of disembarkation. To add a package, call 1-800-335-4685 or 1-916-843-4685 (A free call from AT&T wireless phone, including while onboard the ship).
Designated Smoking Areas, Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam. Buying cigarettes or cigars on a cruise ship Best cruise lines for non-smokers Smoking on a cruise: a line-by-line guide Cruise line smoking policies at-a-glance Cruise ship smoking FAQ Can you smoke on a cruise ship?
The new luggage tags will be available for you at the airport on the day of sailing and the pier prior to your final check in, too.
From the U.S. dial 1-877-466-2247, from the UK dial +44-2033-754769 or +1-617-482-1100 if calling from any other location.
Holland America Line shall not be responsible for any loss, cost, disappointment or damage of any kind as a result of any luggage lock removal, alcoholic/nonalcoholic items, or other prohibited items removed and discarded in violation of the policy. Our dedicated shore excursion Reservation Agents and onboard staff offer expert support. . the vessel leaves.
If you look at the top of the board there is a "Sticky" on smoking. There is a charge for the use of the self- service launderettes and it is coin operated.
In most ports of call, you may easily exchange U.S. dollars into the local currency. For more information see our transfers FAQ. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. of getting by a scooter left in a hallway. Additional information concerning Customs matters will be provided during your cruise. By Robert McGillivray Affiliate Disclaimer. Generally, the ship is subject to certain government procedural requirements upon arrival. Youth Staff cannot assist in the washroom in any way.
Minors under the age of 18 traveling to foreign countries must be accompanied by a parents or guardian.
You can still take advantage of this exclusive onboard offer without confirming a specific itinerary! Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. Guests will be asked to discard open beverages in plastic containers prior to boarding. If you cannot prove that you owned an item prior to departure, Customs officials may charge you duty to bring it back into your country.
You can check the Happenings on Board via Navigator to view a complete schedule of shipboard activities to help plan your day. Can I smoke on a cruise? Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. You must be able to care for yourself. Download the app before your cruise, log in, and immediately start using Navigator. This is especially important before and after meals, or whenever you are in contact with common surfaces (e.g. We offer a fully digital service bringing you the latest in high quality, photographic products such as Joe Craig Black Label Art Photography, an exclusive portrait service for Holland America Lines guests that redefines cruise photography sittings are limited so please book early. U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: travel.state.gov/content/passports/english/go/checklist.html. . The card can only be settled for the amount of the pre-paid Gift Card.
Or let it continue, as you disembark from the ship and journey inland. On the Eurodam, Koningsdam, Nieuw Amsterdam and Nieuw Statendam: Tamarind, for exotic Pan-Asian cuisine, Canaletto, featuring classic Italian cuisine in a relaxed setting. Customers calling from outside the US or Canada can use one of the numbers below: If your country is not listed in the table above, you may reach us at +1-713-974-2121 or via e-mail. Its ships do not offer indoor smoking venues.
These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay.
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